Thank you for visiting the Shell Company Store. Our Shell, Pennzoil, and Quakerstate logo branded merchandise has a variety of selections for all consumers to choose the selection of his or her choice.
Our contact information
By email: prdmktpennzoilstore@shell.com
By standard mail:
Shell Lubricants
700 Milam (Pennzoil Place Tunnel Level)
Houston, Texas 77002
By phone:
1-800-227-6557 (between 10 a.m. and 4 p.m. CST zone)
linda.grier@shell.comShipping Information:
· All orders prepaid only
· Freight additional. Items are shipped UPS
· Merchandise may be ordered while supplies last
Sales Tax:
Because we do business in all 50 states, we are required by law to collect all state and local sales and/or use taxes based on the destination of the order.
Refund, Returns and Cancellation Policies:
All SALE items are final sales - no exchanges/returns/refunds.
All regular price merchandise - must be made within 30 days of receipt of merchandise. The purchasing receipt must accompany returns/exchanges. Merchandise must not be worn and tags still attached. Return shipping cost is paid by the customer.
You can visit the Shell/Pennzoil Company Store in downtown Houston
Houston, Texas at 700 Milam, Mall Level.
Our mailing address is 700 Milam, Houston, Texas 77002.
Phone 1-800-227-6557, Fax 1-800-622-5823 (24 Hours)
You can shop safely online at Shell merchandise site through Yahoo's TRUSTe Certified privacy policy. Your credit card number is transmitted in encrypted format, using an industry standard, SSL (secure socket layer) encryption.
Frequently Asked Questions:
For any questions or conerns, please contact the company store manager at 1-800-227-6557 during hours of operation. Orders are shipped regular groud shipping, next day, or two-day via UPS. For any international orders outside of Canada - please contact company store manager.